Policies

Refund and Cancellation Policy

Thank you for choosing Minimizr! We are excited to assist you in organizing your space. Please review the following terms regarding deposits, cancellations, refunds, and prepayment requirements:

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Service Refund and Cancelation

1. Deposit Requirement:

   • A non-refundable deposit of $35 is required to secure your appointment for individual services over $250. This deposit will be applied toward the total cost of your service.

2. Cancellation and Refund Policy:

   • Cancellations within 24 Hours: If you cancel your appointment and have pre-paid for any services (beyond the deposit), you will receive a full refund for the pre-paid amount, minus the $35 non-refundable deposit.

   • Cancellations After 24 Hours: If you cancel within 24 hours of your scheduled appointment, the $35 deposit will be forfeited.

3. Rescheduling:

   • You may reschedule your appointment at any time with no additional fee and your deposit will be applied to your new appointment, provided you give at least 24 hours’ notice. If you reschedule within 24 hours of your appointment, the deposit will be forfeited.

4. Non-Refundable Deposit:

   • Please note that the $35 deposit is non-refundable under any circumstances. The deposit will be applied toward your total service cost upon completion of the service.

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Plan Refund Policy:

At Minimizr, we strive to ensure every client is completely satisfied with our services. Our refund policy is as follows:

• Full Refund for Plans: Clients are eligible for a full refund if a request is made within 7 business days from the date of purchase for any prepaid plans. After this 7-day period, no refunds will be issued for plans.

• No Refunds After 7 Days: After the 7-day window, no refunds will be available for plans, unless specific extenuating circumstances apply, such as:

  • Death or serious illness of the client or a close family member.

  • Loss of property or catastrophic event that prevents the completion of services.

  • A significant issue on behalf of Minimizr that prevents services from being provided as agreed upon.

If you experience any of these exceptional situations, please contact us immediately to discuss potential accommodations. We are committed to working with our clients to find fair solutions in these cases.

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By booking with us, you agree to the terms outlined in this policy. We appreciate your understanding and look forward to helping you achieve a more organized and clutter-free space!

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